If a User releases
They file a request with a reason, and it waits in the Approvals queue for a Company Admin.
How it works
How IP addresses are managed, from first pool to safe reuse
A complete walkthrough: how your company gets started, how addresses are assigned day to day, and how they are released and reused.
Getting started
From first conversation to first assignment
There is no public sign-up. We set up each company ourselves.
Contact us
Share your company name, admin name, email and phone number, and roughly how many /24s you manage.
We set up your company
Our team creates your company, and your 7-day free trial begins.
Your admin signs in
They use a temporary password, choose a new one, and add your support email and phone number.
Add sites and devices
Create your POPs and other locations, then add routers, BNGs and other equipment.
Add pools and records
Add your /24s, customers and circuits by hand or from the Excel templates.
Invite your team
Choose a role and the pools each person can see. There is no limit on users.
How records connect
One connected picture of your address space
Each record links to the next, so you can start anywhere and find the rest.
Site
A POP, data centre, tower or office.
Pool
One /24 of public or private space.
Block
A smaller range carved from the pool.
Address plan
What each address in the block does.
Customer
The business or subscriber you serve.
Circuit
A service with type, bandwidth and A-end router.
Block
Linked to a circuit, or to a device instead.
Device
Equipment that blocks can be routed to.
Worked example
A new leased-line customer needs a /30
- Add the customer. Enter the company name, code and contact details under Customers.
- Add the circuit. Enter the circuit ID, service type, bandwidth, POP site and A-end router.
- Find a free /30. Choose /30 in Find and Assign. The portal lists free blocks, with exact-fit gaps first.
- Assign it. Choose Customer, select the circuit, and add your ticket number and a description.
- Check the address plan. The portal suggests our router and customer router addresses, and you can change them.
- Copy the summary. Paste it into your ticket or router configuration. The change is already in the audit log.
Assignment types
Five ways to assign a block
| Type | Use it for | What you link it to |
|---|---|---|
| Customer | WAN and LAN blocks or static IPs for a customer | A circuit or network device |
| P2P link | Point-to-point links between routers or to an upstream | A circuit or network device |
| Route to device | A block routed to a BNG or router, such as a PPPoE pool | A device, with a required next-hop address and route type |
| Infrastructure | Loopbacks, management addresses and other internal use | A circuit or network device |
| Reserve | Space you are holding for later, such as a new POP | An optional note on who it is reserved for |
Block sizes
Quick reference for block sizes
Usable hosts exclude the network and broadcast addresses, except for /31 and /32.
| Block | Addresses | Usable | Fits in a /24 | How it divides a /24 | Often used for |
|---|---|---|---|---|---|
| /25 | 128 | 126 | 2 | Large customer or access network | |
| /26 | 64 | 62 | 4 | Routed broadband pool | |
| /27 | 32 | 30 | 8 | Medium customer LAN | |
| /28 | 16 | 14 | 16 | Customer LAN | |
| /29 | 8 | 6 | 32 | Small business customer | |
| /30 | 4 | 2 | 64 | Point-to-point link | |
| /31 | 2 | 2 | 128 | Point-to-point link (RFC 3021) | |
| /32 | 1 | 1 | 256 | Loopback or single static IP |
Releasing addresses
A controlled path back to free
Blocks do not simply become available the moment a service ends. Each step is recorded in the audit log.
Free
Available in the pool and offered when someone searches.
Assigned
Linked to a circuit or device, with a record in the audit log.
Release requested
A User asks with a reason. Nothing is freed yet.
Approved
A Company Admin approves. A rejected request keeps the block assigned.
Cooling off
7 days by default. The block is not offered during this time.
If a Company Admin releases
The block goes straight into its cooling-off period.
While cooling off
The block still shows on the map, but is not offered. It becomes free automatically when the period ends.
Address statuses
What the colours on the map mean
| Status | Meaning | Can it be assigned? |
|---|---|---|
| Assigned | In use by a customer, link or infrastructure | No |
| Routed | Part of a block routed to a device | Inside that routed block |
| Reserved | Being held for a future purpose | Not until the reservation is removed |
| Release pending | A release request is waiting for a decision | No |
| Cooling off | Recently released and resting | Not until the period ends |
| Free | Available | Yes |
Want to walk through this with your own network in mind?
Tell us how your team assigns addresses today.